Change Lives

In everything we do, we believe in making a difference in your life. We believe, passionately, in this goal because we know how much your pet means to you. The laugh, the love, the licks, the moments… it’s priceless and irreplaceable. And we have a vision for a special kind of veterinary hospital.

Change Lives

In everything we do, we believe in making a difference in your life. We believe, passionately, in this goal because we know how much your pet means to you. The laugh, the love, the licks, the moments… it’s priceless and irreplaceable. And we have a vision for a special kind of veterinary hospital.

There is a heart and soul in our vision. We believe in caring for every single person who walks through our doors like family. We believe in providing the guidance and emotional support that will help you and your pet thrive together. And above all, we believe in reimagining what a veterinary practice can be and mean for a community.

World-class medicine. Servant leadership. And an unquenchable thirst to always be growing, evolving, and raising the standards of care that we’ll provide your pet with.

Set Standards

The highest honor a veterinary practice can receive is AAHA’s Practice of The Year award. Every year, AAHA chooses one practice in the United States and Canada that is the best of the best. In 2015, we were chosen as the Practice of The Year. So much goes into achieving an honor like this. It’s the way we approach medicine. It’s the highly individualized care that we provide every single patient. It’s the way we bring together a team of overachievers and a culture of pushing for the best. But most of all, it is always being guided by the belief that your pet means the world to you. And that means the world to us.

To us, caring for your pet is not a job. It is our calling in life. It is who we are, and who we were meant to become.

Create Moments

This is more than a vision for a veterinary hospital. It’s a vision for how people should treat each other. It’s a vision for the kind of world that we want for you. One where you are deeply cared for, and where your problems are our problems, your concerns are our concerns, and where you feel a burden lighten when you walk through our doors. Everything we do is empathetic, world-class, and thorough. Because when it comes to love, only the best will do.

Create Moments

This is more than a vision for a veterinary hospital. It’s a vision for how people should treat each other. It’s a vision for the kind of world that we want for you. One where you are deeply cared for, and where your problems are our problems, your concerns are our concerns, and where you feel a burden lighten when you walk through our doors. Everything we do is empathetic, world-class, and thorough. Because when it comes to love, only the best will do.

Believe in Love

I know that my pets receive excellent care every time we come to NRAH.

Laura H. - June 08, 2022
Everyone from beginning to end was so helpful and friendly. They gave both my dogs such great care! Both Dr. Ashley Staycheff and Dr. Rachel Shivak are so caring and helpful! I highly recommend!
Alayne S. - June 05, 2022
I feel my dog is loved and taken care of as if he was one of the staff’s own pet. Everything is clean. Shawna, our groomer, is very knowledgeable, and explains things about Lou’s care I didn’t know. Very good experience every time, year after year!
Nancy H. - May 30, 2022
Dr. Hechko is fantastic!! His staff is wonderful. Very understanding and compassionate.
Mary H. - May 23, 2022

This visit we only came in to pick up Emma’s medications. We are always happy with the staff and their courteous service. Additionally, Emma loves the entire team and Paws at Play; and she also enjoys coming in for her “spa day” with Marissa.

Kelly M. - May 7, 2022

The associates at Paws at Play Resort and Daycare are always kind and considerate.

Anonymous - April 8, 2022

The staff is professional, friendly, and warm. We know that Stella is loved and well-cared for when she is with you.

Jennifer E. - April 04, 2022
We always receive outstanding care for our dog at NRAH. They are very thorough and always err on the side of caution. Our vet treats her like her own dog. We highly recommend this place for veterinary care and also for boarding/doggie day care.
Anonymous - March 31, 2022
I have counted on North Royalton Animal Hospital to keep my dogs (my babies) in the best health possible for all stages of life. I trust them.
Danielle C. - February 25, 2022
Harley and I were both welcomed with smiles and love! Harley was so happy when I picked her up from our resort stay. Can’t wait for her to visit again and for me not to worry about her health, safety and happiness while we are away!
Renee N. - February 22, 2022
Very kind, professional, and knowledgeable staff. Our issue was addressed and we have a great treatment plan. Thank you!
Susan L. - January 8, 2022
Always the best care.
Carolyn K. - January 6, 2022
Excellent staff, so nice to Smokey and courteous to me!!
Anonymous - January 2, 2022
I have been to many different animal hospitals across the country, North Royalton Animal Hospital had exceeded my expectations above all others. The staff were extremely caring, and professional. I highly recommend their services.
Derek G. - December 27, 2021
Dr. Hechko answered all of our questions and showed a real concern for Puff. I must tell you though, I have NEVER seen a vet tech (nurse) like Heidi H. She was so compassionate and understanding. She went above and beyond the duties of her job.
Richard T. - December 26, 2021
I am new to North Royalton Animal Hospital and found the staff to be very knowledgeable. Dr. Staycheff was professional, caring, answered all my questions and I felt that Symba was getting the best care possible. Would highly recommend this hospital.
Brenda L. - November 26, 2021

Dr. Liutkus is a wonderful Veterinarian. She takes care of Henry like he was her own. I trust her knowledge and expertise when caring for Henry. The staff is also very skilled and knowledgeable. I am very happy with all their services.

Jeannine R. - November 20, 2021

I feel your hospital does a great job caring for pets and making families feel heard and cared for.

Jennifer M. - November 14, 2021
Always a joy to bring my dog to daycare. The staff is very friendly and seem to like what they do.
Sharon G. - November 13, 2021
Great staff and so glad to have Dr. Constanzo as my girls’ & boys’ vet! Everyone is very friendly, caring, and helpful… and North Royalton Animal Hospital is a wonderful facility.
Jan K. - November 09, 2021
Staff members are compassionate and knowledgeable. We feel very comfortable with the care our dog has received.
Lili B. - November 05, 2021
Nice people that love animals and treat people nice also.
Michael B. - September 24, 2021
Dr. Henson and the front end staff & Vet Techs rock!
Edward H. - September 20, 2021
Very professional! Very caring for our dog & for us!
Mary Lou M. - September 13, 2021
Very good service and very nice workers who truly care about pets.
Mary H.S. - September 2, 2021
In addition to the responses above, the staff treated Buddy and I with genuine concern and caring. Buddy is always cooperative and comfortable with the staff and I consider him an excellent judge of character.
Mary R. - August 29, 2021

Every staff member is pleasant and you can tell everyone truly loves what they do here and cares about each and every animal that comes through the door. It is always very clean and my pets are always seen in a timely manner.

Anonymous - August 27, 2021

They look over your pets thoroughly & they listen to you. They look at your pet as a pet and not just a animal coming into the clinic. I’m glad I left my other vet & came here. I will recommend N.R.A.H. & I will definitely be staying with them.

Lisa P. - August 25, 2021
All of the staff is always super friendly & veterinarians knowledgeable & kind to me and my fur babies.
Anonymous - August 17, 2021
Dr. Liutkus is a wonderful vet. She is very proactive, and I trust her judgement. Gizmo is doing wonderfully in her care. All the staff are kind and helpful.
Kathleen S. - August 5, 2021

Always taken care of properly and promptly. I received the care I paid for.

Jane S. - July 26, 2021
Always great service. All the staff is very compassionate and explains everything thoroughly!
Veronica H. - July 25, 2021
I have always been impressed for the last 13 yrs in the friendliness and caring show by all the staff. The veterinarians have all been kind and competent, being happy in providing care for my little pooch Phoebe!!!
Anonymous - July 2, 2021
We have been with NRAH since 2008. Every Vet and staff member has always been courteous and helpful.
Angela B. - June 26, 2021
The facility and staff are wonderful! The staff especially is so friendly, polite, and helpful.
Katie S. - June 24, 2021
Staff is friendly, greets people and animals by name, takes time to explain options and necessity.
Karen W. - June 21, 2021
You are clearly taking steps to utilize the most important findings in veterinary science. Your staff is very well trained. You listen to the concerns of pet owners as well as the insights they offer about their own pets.
Anonymous - June 17, 2021
The knowledge and dedication of all staff is exemplary. I have been a client for 12 years. I have had dogs with very little needs to one with multiple healthy issues. Dr. Hechko was able to help me give him the best quality life with his many issues.
Fran B. - June 14, 2021
I felt very comfortable having Snow stay at the pet resort while we were away and I will book again when we travel and can’t take her with us.
Nancy D. - June 12, 2021

Love the vet and feel assured that my Elsa is taken good care of by her. All of the staff are very friendly and helpful!

Jean C. - May 18, 2021
Very clean facility. Staff is pleasant and very accommodating. Veterinarians are knowledgeable when treating your pet. Vet bills can get expensive and I feel they do not gouge you with unnecessary treatments or tests. A+ care for sure.
Paula R. - May 16, 2021
Dr. Hechko is excellent as is his team! I’ve known team member Ramona the longest and enjoy when she’s able to assist my pets. I know my dogs are in great hands with North Royalton Animal Hospital.
Lori ZK. - May 8, 2021

I cannot praise the dedication and the attention that the North Royalton Animal Hospital doctors and staff give my dogs who are special needs for appointments.
They are quick to develop a plan so that they can receive the care they need!

Tammy W. - May 06, 2021

Your staff!! You all provide exceptional care.

Mary P. - April 22, 2021

I would love you to keep the appointment system. I like to sit in my car while my pet is being seen.

Betty M. - April 19, 2021

The best veterinarian hospital in the entire North East Ohio!

Anonymous - April 14, 2021

All of the staff are caring and professional.

Becky S. - April 11, 2021

North Royalton Animal Hospital always makes my pet a priority. I don’t feel rushed and feel like everyone takes the time to answer any questions that I have.

Joanna B. - April 1, 2021

Dr. Liutkus was great with Tank and let him decide the pace of the appointment. They truly do care about the wellbeing of the animals!

Laura M. - March 29, 2021

Always outstanding!

Kimberly B. - March 29, 2021

The staff was very friendly! Dexter seemed very relaxed after his visit 😊 my appointment was prompt and on time… I really like this hospital for my Dexter!!!

Rachel J. - March 25, 2021

Everyone is always so helpful and friendly. I feel the doctors are very concerned for my pets.

Kelly S. - March 25, 2021
We felt comfortable that our dog was being taken care of with compassion & care.
Jeannie C. - March 14, 2021

I have been taking my Phoebe to North Royalton Animal Hospital for almost a year. Every staff member has always treated her with such care and kindness. Phoebe loves going to the vet!

Peggy P. - March 9, 2021
The best experience I’ve had treating my animal! The staff is friendly, helpful, and answered all of my questions. I would definitely recommend your facility for any pet needs or concerns.
Jaclyn P. - February 17, 2021
I was actually impressed with the efficiency of the contactless appointment. I like the new vet. He was very knowledgeable and personable. Also, Prowler enjoyed her catnip!
Bonnie Y. - January 31, 2021
I needed guidance on the best possible care to help my dog Rocco and I received that with compassion, understanding and so much more. He even seemed happier once he was home, as though he knew he was in good hands. Such amazing people.
Candace B. - January 28, 2021
Doing a great job, with covid challenges.
Kathy F. - January 17, 2021
From the moment the staff answers the phone, asking how can we help your pet today, to the appointment, the staff and doctors are very caring, friendly and patient. Happy we are part of this team!!
Anonymous - January 10, 2021
Bentley is very happy with the care he received no stress.
Diane M. - December 21, 2020

I have used all the various services provided for over five years – from vet care to grooming to boarding. Everyone seems to be on the same page when it comes to respect, loving care and efficiency. That’s not easy to achieve.

Kathleen P. - December 08, 2020

Outstanding and friendly caring service.

Mary G. - December 06, 2020
I used the daycare for Smokey and did not visit the vet, but I did get her nails trimmed and they did a fantastic job!! Thanks, so convenient and the staff is so friendly and so good to Smokey!!
Mary Z. - November 14, 2020

Nice staff!

David P. - November 20, 2020
I feel Sadie is given the best care possible and the staff is very attentive. My questions and concerns about Sadie are answered letting me leave there very satisfied. All of you are awesome!!!
Sherrie D. - October 08, 2020
Trish and Dr. Henson were great with me and Leia. They took their time to help my dog relax and explained everything to me very well.
Lisa L. - August 28, 2020
Dr. Hechko and the staff are amazing. They always listen to our concerns with our dog, Maggie, and help us feel comfortable with a plan moving forward. Maggie gets nervous visiting any vet, but the staff here always help her to calm down.
Anonymous - August 9, 2020
Thank you for treating my fur-babies like your own and thank you for understanding how much they mean to our family! You are the best!!!
Shannon M. - July 30, 2020
Dr. Liutkus was wonderful!
Anonymous - May 22, 2020
I have worked in the vet Ned industry for about 6 years, and recently had a career change and wanted to find a new vet. I adore everyone’s kindness and the time they spent with my pet.
Anonymous - February 13, 2020
Dr. Liutkus was fantastic as well as our tech (I think her name was Sheena). The Dr. called me the next day regarding my pups bloodwork results and and was very thorough. She didn’t push further testing until I try some more conservative approaches.
Anonymous - February 1, 2020
This hospital provides the best care for my dog!! So glad we found this place and now I will not take my dog anywhere else!
Anonymous - January 18, 2020
Great service, clean and helpful.
Anonymous - December 19, 2019

The veterinarian was caring including the staff. Rosco was treated like family. They really love animals and do everything they can to assure they are healthy and happy!

Tony T. - November 24, 2019

The best animal hospital and veterinarian clinic we have ever used.

Paula D. - November 24, 2019

Courteous and professional. Dr. Hechko was very kind and knowledgeable. The staff and tech were very friendly.

Cara F. - November 20, 2019

I moved to Columbus last year and I still drive up to be seen at this vet! The staff is great and knowledgeable on everything! They know the history of my dog and I feel completely comfortable taking him here! No other place compares!

Alyssa M. - November 7, 2019
Very clean facility. Staff is pleasant and very accommodating. Veterinarians are knowledgeable when treating your pet. Vet bills can get expensive, and I feel they do not gouge you with unnecessary treatments or tests. A+ care for sure!
Paula R.
Love the vet and feel assured that my Elsa is taken good care of by her. All of the staff are very friendly and helpful.
Jean C.

The team at the North Royalton Animal Hospital is wonderful. The very first sentence of their mission statement is, “It is our mission to consistently show a sincere and innate love of animals” and they truly live up to that statement. Each member of the team expresses care and compassion for not only their patients, but families and community.

Jessica

I may be a bit partial, but I wouldn’t take my pets anywhere else. The staff is very caring and helpful. They are truly pet centered. I had to leave my cat for testing for the day. When I returned to pick her up and get results, the animal behaviorist talked to me about the stress my cat had developed by her staying. They took great care of her because they realized she was stressed out. Tabitha gave me great tips about how to ease my cat back into “normal” house life when we returned home. It was nice to have that information and it made the transition home less stressful. It was also noted not to keep the cat in the hospital in the future because of the stress. This was very comforting to me.

Jennifer

I can’t say enough about the incredible staff at North Royalton Animal Hospital!! Our sweet pup got into some Melatonin and needed emergency care. Dr. Roach provided follow up phone calls ensuring our dog was on the mend. We are in awe of the consistent friendly phone calls, informative visits and most of all the wonderful feeling knowing our dog is receiving incredible care. Customer service cannot be compared or replicated – it is simply top notch.

Leigh
Although I didn’t get to meet Dr. Staycheff in person she took the time to let me know how Sam was doing and explained the treatment options. Debbie was amazing too, as always. The staff at NRAH is always exceptional! Love you guys = )
Sam's Guardian

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