Change Lives

In everything we do, we believe in making a difference in your life. We believe, passionately, in this goal because we know how much your pet means to you. The laugh, the love, the licks, the moments… it’s priceless and irreplaceable. And we have a vision for a special kind of veterinary hospital.

Change Lives

In everything we do, we believe in making a difference in your life. We believe, passionately, in this goal because we know how much your pet means to you. The laugh, the love, the licks, the moments… it’s priceless and irreplaceable. And we have a vision for a special kind of veterinary hospital.

There is a heart and soul in our vision. We believe in caring for every single person who walks through our doors like family. We believe in providing the guidance and emotional support that will help you and your pet thrive together. And above all, we believe in reimagining what a veterinary practice can be and mean for a community.

World-class medicine. Servant leadership. And an unquenchable thirst to always be growing, evolving, and raising the standards of care that we’ll provide your pet with.

Set Standards

The highest honor a veterinary practice can receive is AAHA’s Practice of The Year award. Every year, AAHA chooses one practice in the United States and Canada that is the best of the best. In 2015, we were chosen as the Practice of The Year. So much goes into achieving an honor like this. It’s the way we approach medicine. It’s the highly individualized care that we provide every single patient. It’s the way we bring together a team of overachievers and a culture of pushing for the best. But most of all, it is always being guided by the belief that your pet means the world to you. And that means the world to us.

To us, caring for your pet is not a job. It is our calling in life. It is who we are, and who we were meant to become.

Create Moments

This is more than a vision for a veterinary hospital. It’s a vision for how people should treat each other. It’s a vision for the kind of world that we want for you. One where you are deeply cared for, and where your problems are our problems, your concerns are our concerns, and where you feel a burden lighten when you walk through our doors. Everything we do is empathetic, world-class, and thorough. Because when it comes to love, only the best will do.

Create Moments

This is more than a vision for a veterinary hospital. It’s a vision for how people should treat each other. It’s a vision for the kind of world that we want for you. One where you are deeply cared for, and where your problems are our problems, your concerns are our concerns, and where you feel a burden lighten when you walk through our doors. Everything we do is empathetic, world-class, and thorough. Because when it comes to love, only the best will do.

Believe in Love

I had a number of cats over the years that was seen by North Royalton, the staff the doctors. Everyone was very kind and considerate. Very clean facilities, highly recommend them. They saved a number of my cats.
Wayne B. - April 27, 2024
Marissa is a fantastic groomer!
Kathy K. - April 24, 2024
We have taken our pets here for over 20 years because Dr. Hechko is the best of the best as are all his Vets and his entire staff is excellent: grooming, boarding, day care, front desk, TLC from all, every visit.
Helen L. - April 12, 2024
We have complete faith in the car Chip is receiving. Dr. Travis is amazing and the tech who greeted us and took the initial info was outstanding.
Anonymous - April 12, 2024
My 16 yr old kitty wasn’t doing well. I had been with NR her whole life. I met a new vet the week before we made the decision to have to let her go. Dr. Shivak & staff were outstanding – we received kind & respectful care.
Anonymous - April 11, 2024
Jesse loves to vacation there when I go out of town.
Anonymous - March 3, 2024
We had an emergency appointment and the staff saw us right away and were very helpful and thoughtful dealing with our dog’s issue.
Eric O. - February 26, 2024
First time at this office, because we are dedicated clients to the fabulous Dr. Emily Wood.
Anonymous - February 23, 2024
Our family pets have received compassionate, professional care over the course of the 20 years we’ve been loyal clients. You’ve been there for us in sad, tragic losses and also helped us welcome new arrivals.
Becky S. - February 1, 2024
I’ve never had a problem getting an appointment when I needed one. Everyone is friendly and very helpful. All my questions are answered and taken care of. I love that they follow up to check up on my pets also. They are a great veterinary hospital.
Sylvia K. - January 27, 2024
Dr. Shivak has taken great care of my cat.
Lois - January 13, 2024
Very pleasant & efficient office staff. I really appreciate the follow up calls given to check in on our dog Milo. We have seen Dr. Hechko, Dr. Shivak, & Dr. Travis for visits. All are very professional, friendly, and knowledgeable.
Anonymous - January 6, 2024
The staff in knowledgeable, patient and understanding. The veterinarians will sit and listen to all my concerns and questions with no rush. I would highly recommend to everyone.
Sherrie D. - January 4, 2024
5 Star Rating – Because I trust you with the life of my pet / family member! (UnaBear)
Paul B. - November 17, 2023
Love this whole team! Great Facility – Dr. Travis is excellent!
Linda H. - October 30, 2023
Dr. Hechko takes great care of Beau. He is very knowledgeable and caring. I have total trust in him and his whole practice! Dr. Hechko caught the Cushing’s Disease in my dog Bella that two other vets have overlooked.
Patricia M. - October 26, 2023
Dr. Shivac is very caring, really makes sure she is doing all she can to help your pet.
Georgia R. - August 12, 2023

Excellent care.

Anonymous - July 21, 2023
I LOVE EVERYONE at your clinic!!! They are all THE BEST!!! Watson and Emerson are always treated so special and every time I come to the clinic which is often I feel that I am always treated as if my two dogs are the only pets that come there.
Kris G. - July 17, 2023
I feel completely safe taking my cats here. They are so understanding of cat attitudes and patient. Also, are great with me when I ask for clarification or questions.
Jenny B. - July 16, 2023
Very professional staff makes sure I understand explaining any issues I may have. Ease scheduling visits, and friendly receptionists when checking in. I would definitely recommend it to friends and family looking for a vet for their pet.
Leo R. - July 12, 2023
I like the vets I’ve worked with at North Royalton Animal Hospital. I think for some of my pet’s needs the vets know a lot about what is happening, particularly around allergies.
Edie L. - July 2, 2023
I had a new breed of dog that I knew pretty much nothing about and they took time to answer all of my questions and explained everything.
Stacey U. - May 26, 2023
Wonderful, helpful doctors and staff!
Anonymous - May 18, 2023
I love NRAH’s commitment to making my dog’s experience at the vet a positive one. The techs and assistants always show him great affection and are patient with him if he is nervous. The veterinarians are knowledgeable and take their time with us.
Lisa M. - May 17, 2023
I feel everything is being explored to determine what is wrong with my dog. The type of treatment and related charges were thoroughly explained and agreed to before costs were incurred.
Mike B. - May 16, 2023
We love everyone at North Royalton Animal Clinic. Everyone is so friendly and caring. We have nothing but great experiences. I highly recommend!
Alayne S. - April 23, 2023
Staff is prompt with returning calls and flexible with appointments. Our dog’s life was saved with how quickly they took her in when she got sick and set her up for treatment. She is back to her normal self and we are so grateful!
Anonymous - April 17, 2023
Dr. Shivak is awesome, and Bowie loves her.
Laurie M. - April 16, 2023

Dr. Travis is fabulous!  Please don’t leave.

Juli O. - April 6, 2023

We receive wonderful loving care for our dog at North Royalton Animal Hospital

Patricia M. - March 6, 2023

Cash always receives the best care at NRAH!

Fina L. - March 1, 2023

Everyone goes out of their way to help me with issues regarding my dog, Augie.  He also loves the daycare at Paws at Play.

Tony T. - February 27, 2023

Research based education. Very kind and knowledgeable. Sensitive to having an easily fearful dog. Is providing further guidance for our puppy so hopefully she will be more at ease and comfortable in various situations.

Anonymous - February 01, 2023

Dr. Hechko is always so kind and patient with our animals, he answers all our questions and makes sure we understand everything that is happening and that we are comfortable with the treatment plan.

Stacey G. - January 20, 2023

My doggie Sam has some special needs and I feel like NRAH always goes above and beyond in accommodating her (and my) needs. The vet and vet techs are always so helpful in taking care of her and helping to calm me as well.

Joyce K. - January 19, 2023
Have used North Royalton Animal Hospital for 3 different dogs. Found all employee’s and vets to be friendly and knowledgeable while making sure I understood what my pets needs. They were there for support when I unfortunately put down 2 of the dogs.
Leo R . - December 29, 2022
Our cat stayed at Paws at Play Resort while we were on vacation – she received great care! Still a kitten at 11 months, so we opted for extra play time & text messages w/pictures. It was a comfort to see she was doing well!! Great staff!!!!
Cheryl G. - October 31, 2022
True kindness and caring when we lost a pet.
Becky S. - October 20, 2022

Everyone here is awesome!!!

Kelly S. - September 28, 2022
If I could give higher markings I would. I have recommended NRAH to others many times and tell them you can’t go wrong with any doctor there. But special shout to Dr. Garrett, who is my fur babies’ main doc; she is absolutely wonderful!!
Sara B. - September 26, 2022
My 7 year old lab never had such a thorough exam—Dr. Rachel is fantastic.
Paula S. - August 29, 2022
Your staff goes over and beyond in professionalism. They follow up all the time and never rush through the exam!
Annie P. - August 14, 2022
Kula enjoyed her stay and I was sent pictures of her playing.
Anonymous - August 14, 2022
Judy is the best ever. Staff was also great.
Tisa L. - August 7, 2022
This office/Paws at Play/ resort have the nicest, most friendly, and caring staff I have ever experienced at a vet’s office!! Thank you too all! My Husband feels the exact same way!
Anonymous - August 5, 2022
When Sadie was having a rough day walking, the techs came out to my car to administer her injection. I cannot even tell you how grateful I am for that.
Anonymous - July 27, 2022
Mike and I feel that Snow got excellent care while we were on vacation. I would recommend to our friends boarding their pets at Paws at Play.
Nancy D. - July 24, 2022
Chewie looks like a whole new dog after his grooming appointment! They were great with him!!!
Kelly S. - July 13, 2022
Our first visit was so much better than our previous veterinarian. Everyone was polite and knowledgeable. The wait time was minimal and completely acceptable. The experience was night and day. So glad I made the switch.
Milica D. - July 11, 2022

You take great care in knowing our pups, and they aren’t scared to see the vet or be boarded!  You guys are awesome!!!

Vanessa Z. - June 22, 2022
The care we have always gotten for Lucie and Opie has been top notch. Your prices are a little more then other places, but we will pay a little more for the care we get!
Keith G. - June 19, 2022

I know that my pets receive excellent care every time we come to NRAH.

Laura H. - June 08, 2022
I feel my dog is loved and taken care of as if he was one of the staff’s own pet. Everything is clean. Shawna, our groomer, is very knowledgeable, and explains things about Lou’s care I didn’t know. Very good experience every time, year after year!
Nancy H. - May 30, 2022
Dr. Hechko is fantastic!! His staff is wonderful. Very understanding and compassionate.
Mary H. - May 23, 2022

This visit we only came in to pick up Emma’s medications. We are always happy with the staff and their courteous service. Additionally, Emma loves the entire team and Paws at Play; and she also enjoys coming in for her “spa day” with Marissa.

Kelly M. - May 7, 2022

The associates at Paws at Play Resort and Daycare are always kind and considerate.

Anonymous - April 8, 2022

The staff is professional, friendly, and warm. We know that Stella is loved and well-cared for when she is with you.

Jennifer E. - April 04, 2022
We always receive outstanding care for our dog at NRAH. They are very thorough and always err on the side of caution. Our vet treats her like her own dog. We highly recommend this place for veterinary care and also for boarding/doggie day care.
Anonymous - March 31, 2022
I have counted on North Royalton Animal Hospital to keep my dogs (my babies) in the best health possible for all stages of life. I trust them.
Danielle C. - February 25, 2022
Harley and I were both welcomed with smiles and love! Harley was so happy when I picked her up from our resort stay. Can’t wait for her to visit again and for me not to worry about her health, safety and happiness while we are away!
Renee N. - February 22, 2022
Very kind, professional, and knowledgeable staff. Our issue was addressed and we have a great treatment plan. Thank you!
Susan L. - January 8, 2022
Always the best care.
Carolyn K. - January 6, 2022
Excellent staff, so nice to Smokey and courteous to me!!
Anonymous - January 2, 2022
I have been to many different animal hospitals across the country, North Royalton Animal Hospital had exceeded my expectations above all others. The staff were extremely caring, and professional. I highly recommend their services.
Derek G. - December 27, 2021
Dr. Hechko answered all of our questions and showed a real concern for Puff. I must tell you though, I have NEVER seen a vet tech (nurse) like Heidi H. She was so compassionate and understanding. She went above and beyond the duties of her job.
Richard T. - December 26, 2021

I feel your hospital does a great job caring for pets and making families feel heard and cared for.

Jennifer M. - November 14, 2021
Always a joy to bring my dog to daycare. The staff is very friendly and seem to like what they do.
Sharon G. - November 13, 2021
Staff members are compassionate and knowledgeable. We feel very comfortable with the care our dog has received.
Lili B. - November 05, 2021
Nice people that love animals and treat people nice also.
Michael B. - September 24, 2021
Very professional! Very caring for our dog & for us!
Mary Lou M. - September 13, 2021
Very good service and very nice workers who truly care about pets.
Mary H.S. - September 2, 2021
In addition to the responses above, the staff treated Buddy and I with genuine concern and caring. Buddy is always cooperative and comfortable with the staff and I consider him an excellent judge of character.
Mary R. - August 29, 2021

Every staff member is pleasant and you can tell everyone truly loves what they do here and cares about each and every animal that comes through the door. It is always very clean and my pets are always seen in a timely manner.

Anonymous - August 27, 2021

They look over your pets thoroughly & they listen to you. They look at your pet as a pet and not just a animal coming into the clinic. I’m glad I left my other vet & came here. I will recommend N.R.A.H. & I will definitely be staying with them.

Lisa P. - August 25, 2021
All of the staff is always super friendly & veterinarians knowledgeable & kind to me and my fur babies.
Anonymous - August 17, 2021

Always taken care of properly and promptly. I received the care I paid for.

Jane S. - July 26, 2021
Always great service. All the staff is very compassionate and explains everything thoroughly!
Veronica H. - July 25, 2021
I have always been impressed for the last 13 yrs in the friendliness and caring show by all the staff. The veterinarians have all been kind and competent, being happy in providing care for my little pooch Phoebe!!!
Anonymous - July 2, 2021
We have been with NRAH since 2008. Every Vet and staff member has always been courteous and helpful.
Angela B. - June 26, 2021
The facility and staff are wonderful! The staff especially is so friendly, polite, and helpful.
Katie S. - June 24, 2021
Staff is friendly, greets people and animals by name, takes time to explain options and necessity.
Karen W. - June 21, 2021
You are clearly taking steps to utilize the most important findings in veterinary science. Your staff is very well trained. You listen to the concerns of pet owners as well as the insights they offer about their own pets.
Anonymous - June 17, 2021
The knowledge and dedication of all staff is exemplary. I have been a client for 12 years. I have had dogs with very little needs to one with multiple healthy issues. Dr. Hechko was able to help me give him the best quality life with his many issues.
Fran B. - June 14, 2021
I felt very comfortable having Snow stay at the pet resort while we were away and I will book again when we travel and can’t take her with us.
Nancy D. - June 12, 2021

Love the vet and feel assured that my Elsa is taken good care of by her. All of the staff are very friendly and helpful!

Jean C. - May 18, 2021
Very clean facility. Staff is pleasant and very accommodating. Veterinarians are knowledgeable when treating your pet. Vet bills can get expensive and I feel they do not gouge you with unnecessary treatments or tests. A+ care for sure.
Paula R. - May 16, 2021

I cannot praise the dedication and the attention that the North Royalton Animal Hospital doctors and staff give my dogs who are special needs for appointments.
They are quick to develop a plan so that they can receive the care they need!

Tammy W. - May 06, 2021

Your staff!! You all provide exceptional care.

Mary P. - April 22, 2021

I would love you to keep the appointment system. I like to sit in my car while my pet is being seen.

Betty M. - April 19, 2021

The best veterinarian hospital in the entire North East Ohio!

Anonymous - April 14, 2021

All of the staff are caring and professional.

Becky S. - April 11, 2021

North Royalton Animal Hospital always makes my pet a priority. I don’t feel rushed and feel like everyone takes the time to answer any questions that I have.

Joanna B. - April 1, 2021

Always outstanding!

Kimberly B. - March 29, 2021

The staff was very friendly! Dexter seemed very relaxed after his visit 😊 my appointment was prompt and on time… I really like this hospital for my Dexter!!!

Rachel J. - March 25, 2021

Everyone is always so helpful and friendly. I feel the doctors are very concerned for my pets.

Kelly S. - March 25, 2021
We felt comfortable that our dog was being taken care of with compassion & care.
Jeannie C. - March 14, 2021

I have been taking my Phoebe to North Royalton Animal Hospital for almost a year. Every staff member has always treated her with such care and kindness. Phoebe loves going to the vet!

Peggy P. - March 9, 2021
The best experience I’ve had treating my animal! The staff is friendly, helpful, and answered all of my questions. I would definitely recommend your facility for any pet needs or concerns.
Jaclyn P. - February 17, 2021
I was actually impressed with the efficiency of the contactless appointment. I like the new vet. He was very knowledgeable and personable. Also, Prowler enjoyed her catnip!
Bonnie Y. - January 31, 2021
I needed guidance on the best possible care to help my dog Rocco and I received that with compassion, understanding and so much more. He even seemed happier once he was home, as though he knew he was in good hands. Such amazing people.
Candace B. - January 28, 2021
Doing a great job, with covid challenges.
Kathy F. - January 17, 2021
From the moment the staff answers the phone, asking how can we help your pet today, to the appointment, the staff and doctors are very caring, friendly and patient. Happy we are part of this team!!
Anonymous - January 10, 2021
Bentley is very happy with the care he received no stress.
Diane M. - December 21, 2020

I have used all the various services provided for over five years – from vet care to grooming to boarding. Everyone seems to be on the same page when it comes to respect, loving care and efficiency. That’s not easy to achieve.

Kathleen P. - December 08, 2020

Outstanding and friendly caring service.

Mary G. - December 06, 2020
I used the daycare for Smokey and did not visit the vet, but I did get her nails trimmed and they did a fantastic job!! Thanks, so convenient and the staff is so friendly and so good to Smokey!!
Mary Z. - November 14, 2020

Nice staff!

David P. - November 20, 2020
I feel Sadie is given the best care possible and the staff is very attentive. My questions and concerns about Sadie are answered letting me leave there very satisfied. All of you are awesome!!!
Sherrie D. - October 08, 2020
Dr. Hechko and the staff are amazing. They always listen to our concerns with our dog, Maggie, and help us feel comfortable with a plan moving forward. Maggie gets nervous visiting any vet, but the staff here always help her to calm down.
Anonymous - August 9, 2020
Thank you for treating my fur-babies like your own and thank you for understanding how much they mean to our family! You are the best!!!
Shannon M. - July 30, 2020
I have worked in the vet Ned industry for about 6 years, and recently had a career change and wanted to find a new vet. I adore everyone’s kindness and the time they spent with my pet.
Anonymous - February 13, 2020
This hospital provides the best care for my dog!! So glad we found this place and now I will not take my dog anywhere else!
Anonymous - January 18, 2020
Great service, clean and helpful.
Anonymous - December 19, 2019

The veterinarian was caring including the staff. Rosco was treated like family. They really love animals and do everything they can to assure they are healthy and happy!

Tony T. - November 24, 2019

The best animal hospital and veterinarian clinic we have ever used.

Paula D. - November 24, 2019

Courteous and professional. Dr. Hechko was very kind and knowledgeable. The staff and tech were very friendly.

Cara F. - November 20, 2019

I moved to Columbus last year and I still drive up to be seen at this vet! The staff is great and knowledgeable on everything! They know the history of my dog and I feel completely comfortable taking him here! No other place compares!

Alyssa M. - November 7, 2019
Very clean facility. Staff is pleasant and very accommodating. Veterinarians are knowledgeable when treating your pet. Vet bills can get expensive, and I feel they do not gouge you with unnecessary treatments or tests. A+ care for sure!
Paula R.
Love the vet and feel assured that my Elsa is taken good care of by her. All of the staff are very friendly and helpful.
Jean C.

The team at the North Royalton Animal Hospital is wonderful. The very first sentence of their mission statement is, “It is our mission to consistently show a sincere and innate love of animals” and they truly live up to that statement. Each member of the team expresses care and compassion for not only their patients, but families and community.

Jessica

I may be a bit partial, but I wouldn’t take my pets anywhere else. The staff is very caring and helpful. They are truly pet centered. I had to leave my cat for testing for the day. When I returned to pick her up and get results, the animal behaviorist talked to me about the stress my cat had developed by her staying. They took great care of her because they realized she was stressed out. Tabitha gave me great tips about how to ease my cat back into “normal” house life when we returned home. It was nice to have that information and it made the transition home less stressful. It was also noted not to keep the cat in the hospital in the future because of the stress. This was very comforting to me.

Jennifer

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